VaLO RF Wireless control

Q: The commands on the button do not go through. Where is the problem?

The fault may be in the receiver or the button. - switch off the power (the receiver may have jammed due to a radio interference) - replace the battery in the button =) - reset the button and teach again (points 5. and 6.) - If the button only works in the immediate vicinity of the receiver, the problem is radio interference from elsewhere. Usually it is a transformer. - If you have a transformer and a separate receiver, try to see if the lights work with just the transformer without the receiver in between. If not, the transformer is broken. - If nothing helped, LedStore's VaLO product line has a 5 year warranty, so don't worry!

Question 1

How does VaLO wireless control work?

Accepted Answer

For wireless control you need 2 parts. A transmitter and a receiver. Transmitters are any wall-mounted or hand-held controller. The transmitter has a CR2430 battery that lasts a long time, 2-5 years. The transmitter only sends an RF (Radio Frequency) command to the receiver. All the "intelligence" is in the receiver. The receivers are the VaLO family of transformers and dimmers.

Question 2

Does VaLO wireless control work reliably?

Accepted Answer

Yes. We have been supplying wireless devices for a long time and rarely have any problems with them.

Question 3

Are the VaLO buttons (wall model) made of glass?

Accepted Answer

Yes, they are.

Question 4

Which furniture series are VaLO wall buttons suitable for?

Accepted Answer

-Tailor: EXXACT

-BERKER: S1,B1,B3,B7 Glass

-GIRA: Standard55, E2, Event, Esprit

-JUNG: A500, Aplus

-MERTEN: M-smart, M-arc, M-plan

Question 5

How is the button taught to the receiver?

Accepted Answer

Press the "Learning" button on the receiver once and within 3 seconds press the button of your choice. The light will flash after successful pairing.

Question 6

How to reset the receiver (forget the pairing)?

Accepted Answer

Hold down the "Learning" button on the receiver for 5 seconds. The light will flash once to indicate success.

Question 7

How many buttons can be taught to one receiver?

Accepted Answer

4 pieces. Note! Android/Ios app is a "button".

Question 8

How many receivers can be taught on one button?

Accepted Answer

4 pieces, so for example in the kitchen the transformers are on opposite walls and they light 99,9% of the time at the same time, but if the 0,1% bothers you, there is a button for each =).

Question 9

How many wireless VaLO RF devices can I have at the same location?

Accepted Answer

We have +20pcs in the store and the limit is 30pcs in the same location after which the signal sites run out.

Question 10

How far does the VaLO RF signal carry?

Accepted Answer

30m in free airspace. Gypsum wall reduced to 10m. The only problem is the reinforced concrete (It's good music though!)... It won't let the signal through because it creates a Faraday cage.

Question 11

The commands on the button do not go through. Where is the problem?

Accepted Answer

The fault may be in the receiver or the button.

- switch off the power (the receiver may have jammed due to a radio interference)

- replace the battery in the button =)

- reset the button and teach again (points 5. and 6.)

- If the button only works in the immediate vicinity of the receiver, the problem is radio interference from elsewhere. Usually it is a transformer.

- If you have a transformer and a separate receiver, try to see if the lights work with just the transformer without the receiver in between. If not, the transformer is broken.

- If nothing helped, LedStore's VaLO product line has a 5 year warranty, so don't worry!

Question 12

Will this work with wifi/rf controllers from other manufacturers?

Accepted Answer

Unfortunately not. That's not an open prototype. We have Zigbee versions for that. Zigbee works with all Zigbee devices.

Question 13

Moi. How close to other transmitters can transmitters be placed. For example in a warehouse on the same disk tray next to each other? Which placement do you recommend?

Accepted Answer

May be in the same place, we have not observed any effect on each other over the years. Generally the best place is in the same room as the transmitter, i.e. not behind 3 walls in the technical room... Of course if there are plaster walls in there too then it will probably still work..

Question 14

Is it possible to control each channel of the transformer wirelessly separately?

Accepted Answer

Unable to. Channels are intended for multicolour different shades. Each channel has only negative voltage. The transformer has only one positive output.

Question 15

What kind of service hatch can I install a Zigbee transformer behind? I understand the protocol is not very intrusive and will it work behind a metal hatch for example?

Accepted Answer

A standard tin hatch or plaster hatch is a workable solution. Zigbee works in free air for 30 meters, but each partition board eats up practically 5-10m of range. So a couple of plasterboards won't interfere with the signal. We have tested in the shop as follows: 15m distance, glass/aluminium exterior door, transformer inside the cabinet. Works fine =)

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